When will I be charged?
If your card is authorised, payment will be taken immediately, and you will receive an email confirming that your order has been successful.
If your card is not authorised, payment will not be taken.
Why is my PayPal paying by E-Cheque?
If you checkout via Paypal and don't have the funds or an up to date card linked to your account, paypal will process the order. We will receive an E-Cheque (which often takes 10 working days to process).
E-Cheques can be cancelled by yourselves through your PayPal account so unfortunately we can't send or secure goods until the money has cleared. We will often message you, as most people are unaware of their card expiring.
Discount codes
Only 1 discount can be applied to each transaction.
Some discounts are time limited and have other terms and conditions, please contact us if you need any support.
How to add a discount code on the desktop?
1. Firstly check out and enter all your relevant details or login.
2. Continue to shipping method
3. On the right there is a box "discount code"
4. Enter your discount code in the box and apply.
5. Your discount will be applied.
How to add a discount code on a mobile?
1. Firstly check out and enter all your relevant details or login.
2. Continue to shipping method
3. At the top of the page click the dropdown link "show order summary"
4. Enter your discount code in the box and apply.
5. Your discount will be applied.
My promo code isn’t working?
Please check the below:
If your discount code is still not working after checking all of the above, then please click here.